Privacy Policy

At OÜ TAVAST ESTONIA, we value your privacy and ensure compliance with all applicable laws and regulations when it comes to collecting your personal data when you visit our website tavast.ee. By using our website, you consent to the collection and processing of your personal data in accordance with this privacy policy. The aim of this privacy policy is to give you a clear understanding of the types of data we collect, how we use the data and what your data protection rights are. The policy applies only to our website and its visitors, and does not extend to any data collected through other channels. Your data controller is OÜ TAVAST EESTI Company registry code: 10680467 E-mail: pood@tavast.ee Phone: (+372) 600 7715 We collect and process data in accordance with the EU General Data Protection Regulation (GDPR) that entered into force on 25 May 2018.

Collection and use of personal data

What data we collect

The data collected includes data that you knowingly and actively provide to us when using or participating in our services or promotions, as well as any data transmitted by your devices when accessing our products and services. The data we collect includes data that you have intentionally shared with us when using our services or promotions and data that is automatically transmitted to us by your devices. Your personal data may reach us in the following ways:
  • When you contact us by phone, email or online chat;
  • When you browse the website tavast.ee;
  • When you comment, like or share any of our posts on our social media account;
  • When you subscribe to our newsletter;
  • When you comment on the posts on our website.

Types of data collected

Personal data

We will request your personal information only if it is essential to provide you with our services. By contacting us or visiting our website, you may share the following information with us:
  • First name and surname
  • E-mail address
  • Conversation history between you and us
  • Information about your web browser and IP address

Log files

Our website tavast.ee stores log files about its visitors. Information collected may include:
  • Type of device used
  • Internet Protocol (IP) address
  • browser type
  • Internet Service Provider (ISP)
  • Date and time of your visit to the website
  • Number of clicks on the entry and exit pages of the website
Data in the log files is used to analyse trends, manage the website, track visitor activity and collect demographic data. The data obtained is not intended to identify a person and does not enable such identification.


Like most websites, tavast.ee uses cookies. A cookie is a text file that a website stores on a user’s device when they visit the site. Cookies are used to determine and store visitor preferences as well as regional settings, service usage options etc. If you wish, you can disable the use of cookies in your browser settings, however, this may disrupt the service provided to you. Cookies are divided into persistent and session cookies. Persistent cookies remain on your computer or mobile device even after you close your browser or computer. Session cookies are deleted immediately after you quit your browser. Cookies are classified according to their purpose as follows: Strictly necessary cookies. Session cookies that are intended to enable you to use the services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot offer you the desired services. Notification cookies. These cookies identify whether users have consented to the use of cookies on the website. Functionality cookies. These cookies allow your browser to remember the choices you make on the website, such as saving your login details or language preferences. The purpose of these cookies is to provide you with a more personalised browsing experience and prevent you from having to re-enter your preferences.

How we use data

We may use the data collected for a variety of purposes, including:
  • To maintain, manage, develop, personalise and expand our website;
  • To conduct statistical analysis to improve our services and/or offers as well as to understand and analyse visitor behaviour;
  • To identify you by phone, text or email;
  • To send you information and request feedback on our services;
  • To prevent fraud and protect our website;
  • To enable us to connect with you through social media;
  • To facilitate faster provision of relevant advice by enabling the reading of chat history;
  • To improve the quality of our service and provide more efficient browsing solutions;
  • To develop new products and services or improve their functionality;
  • To streamline and speed up communication with you when you contact us;
  • For other purposes. For example, to analyse data, research trends or assess the effectiveness of our advertising campaigns.

Who we may share your personal data with

  • We may share or transfer your personal data in the event of a change of ownership, merger, asset sale, financing or acquisition of our company. We will inform you of the transfer of your personal data or when it becomes subject to the provisions of another privacy policy.
  • We may share your data with our partner enterprises, subject to their compliance with this privacy policy. Partner enterprises include our parent company, subsidiaries, joint undertakings and companies that we own.
  • We may share your data with our business partners to offer you certain products, services or promotions.
  • With your consent, we may disclose your personal data for other purposes.
  • We may be required to disclose your personal data by law. In good faith, we may also disclose your data to comply with legal obligations, protect our rights or property, prevent or detect potential violations of law related to the use of our service and to ensure the safety of our users.

Storage of your personal data

The company will retain your personal data only for the time required to meet the purposes of this privacy policy. We retain and use your personal data to the extent necessary to fulfil our legal obligations (for example, if we need to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements or rules. The company also retains log files for the purpose of internal analysis. Log files are normally retained for a shorter period of time, unless the data is used to strengthen security or improve the functionality of our service, or we are required by law to retain the data for a longer period of time.

Processing of children’s data

None of our products and services are intended for children under the age of 13 and we do not knowingly collect data from children under the age of 13. If we suspect that we are processing the data of a person under the age of 13, we will remove that person from all our databases.

Your data protection rights

You always have the right not to share your data with us, knowing that this may affect your experience on our website. If you choose not to share your data with us, we will not treat you any less favourably. By providing us with your personal information, you acknowledge that we collect, store, use and disclose this data in accordance with this privacy policy. You have the right to request the details of the data collected about you. If we receive personal data concerning you from a third party, we undertake to protect it in accordance with this privacy policy and the laws of the Republic of Estonia. If you share third-party data with us, you confirm that you have the right and permission to do so. Even if you have previously consented to sharing your personal data with us for marketing purposes, you retain the right to change your mind at any time. You have the right to discontinue communication with us at any time and request the removal of your data from our databases. From time to time, we may request your information to verify your identity. If you believe that the data we have collected about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email at pood@tavast.ee or phone at (+372) 600 7715. We will do our utmost to correct inaccurate, incomplete, misleading and out-of-date data. If you believe that we have breached the applicable data protection laws and you wish to make a complaint, please contact us using the contact details outlined in this document and provide us with the full details of the breach. We will promptly investigate your complaint and respond to you in writing with the findings of our investigation and the steps we will take to resolve your complaint. You also have the right to contact a regulatory body or a data protection authority.

GDPR data protection rights

We want to make sure you are aware of all your data protection rights. Website users have the following rights:
  • The right to access – you have the right to request copies of your personal data;
  • The right to rectification – you have the right to request the rectification of inaccurate personal data; In addition, you have the right to request the completion of incomplete personal data;
  • The right to erasure – under certain conditions, you have the right to request the erasure of your personal data;
  • The right to restrict processing – under certain conditions, you have the right to request the restriction of processing of your personal data;
  • The right to object – under certain conditions, you have the right to object to the processing of your personal data;
  • The right to data portability – under certain conditions, you have the right to request the transmission of your personal data to a third party or directly to yourself.

Security of your data

The security of your personal data is of utmost importance to us, but it is also important to keep in mind that no online method of data exchange or electronic storage is completely secure. Although we will do everything to protect your personal data, we cannot guarantee complete security. OÜ TAVAST EESTI undertakes all measures reasonably necessary to ensure that your data is processed securely and in accordance with this privacy policy and the laws of the Republic of Estonia. We will not transfer your data to any organisation or country unless there is a valid reason and the security of your data is ensured.

Links to other websites

Our website may contain links to other websites that are not owned by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Privacy policy updates

We reserve the right to make changes to this privacy policy document as necessary. When updates are made to our privacy policy, we will reflect the changes by updating the date at the bottom of the document. If you continue to visit and use our website after the privacy policy has been updated, we will consider it as your implicit consent to the changes. Last updated 14 February 2023